At Hero Insurance Broking India Private Limited, we endeavor to provide Customers with a superior Customer experience and treat all our interactions with customers with high sensitivity and accuracy
A Complainant can raise a compliant by any of the mentioned modes.
Registered e-mail address – A customer can raise a complaint by dropping a mail at the registered e-mail address ([email protected]) of the Company.
Registered Toll Free Number – A customer can raise a complaint by addressing the complaint through the toll free number (18001024376) of the Company.
A 4-tier escalation matrix is set up to ensure that Customers are provided with fair resolution for their grievances.